FAQ’s

How do I make an appointment?

The easiest way to make an appointment is to send an email to: info@loraineklassentherapy.com. Make sure to include your name and a brief description of what you are hoping to work on in therapy (ie. depression/anxiety, relationships, self esteem).

How much are your rates?

My per session rate is $125 plus GST for all 50 min sessions. This cost is in line with the recommended fee structure for Registered Clinical Counsellors (RCC) set by the British Columbia Association of Clinical Counsellors (BCACC).

Payment is due at the time of session and can be processed through cash, cheque or Major Credit Card. I am unable to accept debit/interac.

Can I use MSP or my extended benefits plan to cover my session cost?

At this time therapy/counselling is not covered by the BC Medical Service Plan, although you may have some coverage available through your employer or extended health benefits. It is up to you to check if sessions are covered under you plan. Loraine Klassen Therapy is not able to direct bill your benefits plan, but will provide a receipt that can be submitted for reimbursement. Please pay careful attention to see that your extended benefits cover services from a Registered Clinical Counsellor (RCC). Loraine Klassen is not a psychologist/psychiatrist/social worker.

Where are you located?

My office is located at Re.Pose Therapy. 2633 Montrose Ave, Abbotsford, BC V2S 3T5. We’re located on the second floor across from Duft & Co bakery. From in front of Jake’s Barber Shop, walk down the alley until you reach the sign with a window that has the Re.Pose name above it. Enter through the door and continue up the stairs to the landing. Turn right and you will reach one more exterior door. Through here you will enter Re.Pose therapy. 

What if I can’t make it to my appointment?

Please let me know 24 hours in advance if you cannot make your appointment. I will happily reschedule at another time that works better for your schedule.

Any “No Shows” to appointments will be charged at a full session fee. This must be paid before any further appointments can be made. Appointments cancelled with less than 24 hours notice are also subject to the full appointment fee.

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